Contact Us

January 2021

We will be closed from the 24th of December 2020 and will re-open on the 6th of January 2021. All orders placed between these dates will be sent between the 06th and the 8th of January 2021.

Once dispatched, orders will arrive within 1 working day. An email with tracking information is sent as soon as orders are dispatched.

Next Day Delivery for UK Customers will be unavailable from the 24th of December until the 18th of January.

You can contact us about our products, existing orders or queries regarding our website.

Please email us on [email protected] or call 01793 340 086.

Our customer services team will answer calls, messages and emails between 10am and 5pm Monday to Friday.

Note we don’t take payments over the phone, so all card payments must be processed via the website.


Chains of Gold remains operational and all orders are being dispatched on time. Our engraving services are also being offered as normal.

Royal Mail has been experiencing some delays so some orders may take a few extra days to arrive.

Thank you for your patience and your valued custom during these exceptional times.