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Last Minute Gifts?
UK customers enjoy free fast delivery by Royal Mail.
International customers enjoy fast delivery by DHL express at very competitive prices.
We process orders Monday to Friday and aim to dispatch all orders within 1 working day from being received.
Please check the chart below for further information.
Delivery | Order Before | Received by you… | Cost |
---|---|---|---|
Standard UK Delivery | 2-3 working days | FREE | |
Next Day UK Delivery (currently unavailable) | N/A | ||
Express International delivery Europe, USA & Canada | *2-4 working days | £20 / 25 | |
Express International delivery to Australia & NZ | *3-5 working days | £25 |
*All delivery timescales for addresses outside the UK are approximate. Parcels may take longer depending on customs and the reliability of local postal services.
Please be aware that all deliveries need to be signed for, so do ensure there will be someone at the delivery address. We can only ship to the billing address.
If you change your mind, you can return your item within 30 days of receiving your order. Read our Returns Page for further information.
Standard Delivery: FREE
UK orders using the standard delivery option will be shipped within 2 working days via Royal Mail or DHL. This often but not always arrives the following day after shipping. Officially, Royal Mail say allow up to 3 days for delivery.
UK Next Day Delivery
I am afraid we are unable to offer guaranteed next day delivery at the moment.
Europe
We can receive orders from customers of the following European Countries:
Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Iceland, Ireland, Italy, Latvia, Luxemburg, Monaco, Montenegro, Netherlands, Cyprus, Hungary, Greece, Norway, Portugal, Spain, (including the Canary & Balearic Islands), Sweden & Switzerland.
We will dispatch your order within 1 working days and should arrive within 2-4 working days.
Orders are sent via DHL express and will require your signature on arrival.
US Canada Australia & New Zealand
We can receive orders from customers based in the United States, Canada, Australia and New Zealand.
Depending on the value of the product purchased and / or where the shipping address in the US / Canada or Australia is located, we may have to re-adjust the shipping costs for insurance purposes.
We will dispatch your order within 1 working days and should arrive within 2-4 working days.
Your order will be dispatched using DHL express and will require your signature on arrival.
Shopping Safely & Fraud
At Chains of Gold we take fraud seriously and do all we can to prevent fraudulent transactions. Our checks are rigorous, essential and are completed as standard for every transaction in order to protect both your security and that of our business. If an order does not pass our security checks we will contact the card holder to confirm that the order is valid.
Packaged to Perfection
We are very proud of our packaging and believe that every item should be packaged to perfection. After all, whether it’s a treat for yourself or for someone else, who doesn’t love opening a beautiful, hand-tied box to reveal a wonderful gift?
We always offer a picture of our packaging on our product page so you know what to expect. Please don’t hesitate to contact our customer services team should you require any further assistance.